Program Description:Â Broadband professionals will be instructed on what is involved in certifying the reliability of the drop for digital TV, high-speed Internet, and telephone service, as well as step-by-step installation procedures for each service. Because DOCSIS and PacketCable technologies are unique to the broadband cable industry, the course provides extensive information about their origination and the advantages that each offer. Due to the rapid growth of and interest in home security and home automation within the broadband industry, this course covers the protocols that power the connected home as well as the connected home ecosystem. For the Digital Broadband field practice, we use NCTI courseware and an internal product called VIPER which is a virtual installation center of 48 different homes.